Join The Team

About the role

We are seeking a highly capable HR & Admin Officer to join our team and provide comprehensive support to our management team.

In this role, you will be responsible for efficiently providing administrative management for office and facilities, processing employee data, keeping company policies up-to-date, and assisting in the hiring process.

Your exceptional organizational skills and familiarity with admin and HR functions will contribute to the smooth running of our operations.

You will play a crucial role in maintaining accurate employee records, ensuring compliance with HR policies, and promoting effective communication within the organization.

Your attention to detail and ability to handle confidential information with discretion will be essential in this role.

Responsibility:

Administrative management

• Be responsible for overall office and facility management.
• Receive direction from Director to implement or put things in place.
• Answer the telephone, provide information, respond to inquiries, transfer calls or take messages as necessary.
• Contact clients/ partners in all matters related to management.
• Schedule and provide logistic support for meetings and events.
• Negotiate and purchase supplies and equipment, track orders and ensure smooth delivery, monitor stock levels, and make orders as needed.
• Update asset books of the office and the community and make asset labels promptly.
• Establish and maintain a filing system of key documents (in hard copy and soft copy) in compliance with NDIS and audit requirements.
• Assist Management Board with several projects such as moving to new offices, setting up the new centre, and creating new houses for clients.
• Help with other administrative tasks of the program when needed.

HR management

• Be in charge of the process of recruitment, including shortlisting candidates, assisting with interviews, issuing job offers and employment contracts.
• Maintaining physical and digital personnel records.
• Ensure timely update of internal databases.
• Create and distribute company policies and procedures to all staff.
• Support staff in implementing the Company’s policy and procedures and ensure staff compensation and benefits.
• Assist Director in developing the company’s policies and procedures.
• Develop and conduct staff induction and support staff training.
• Respond to employee’s questions about HR related matters such as benefits, leaves, reimbursement, etc.
• Ensure the company abides by legal laws and regulations.
• Develop rosters to achieve efficiency and maximise the use of resources.
• Allocate and assign staff to shifts ensuring that employment contracts, visa restrictions etc are taken into consideration.
• Coordinate day-to-day roster changes, utilise workforce to cover shift shortfalls to ensure staffing needs are met, and necessary care is provided to clients.
• Be the point of contact for all staff for rostering queries.

Requirements and skills

• 02 years experience as an HR & Admin Officer, HR Administrative Assistant or similar role.
• Knowledge of office management systems and procedures.
• Excellent time management skills and ability to multi-task and prioritize work.
• Attention to detail and problem-solving skills.
• Ability to think critically and reflect.
• Strong interpersonal skills and well-developed written and oral communications skills in English and Vietnamese.
• Strong organizational and planning skills.
• Solid computer skills in Word, Excel, PowerPoint and email.

Benefits

• Flexible work arrangements.
• Pay rate range: $65,000 – 75,000 per year.
• Career Development Opportunities.
• Positive and Supportive Work Culture and Environment.
• Employee Assistance Program.